Privacy Policy
Privacy Policy
DeFlare LLC is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you use our website www.ShopDeFlare.com (the "Site") and the choices you have associated with that information.
Information We Collect
We collect personal information you provide to us when you interact with our Site, make purchases, sign up for marketing communications, or contact us. This information may include:
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Name
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Email address
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Shipping address
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Billing address
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Phone number
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Payment information
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Any other information you voluntarily provide
We may also collect information automatically when you use our Site, including:
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IP address
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Device information
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Browser type
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Cookies and tracking data
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Website browsing behavior and viewing history
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Interaction data (such as pages viewed, time spent on pages, and referring URLs)
How We Use Your Information
We use the personal information we collect to:
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Process and fulfill your orders
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Communicate with you about purchases and customer service inquiries
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Provide customer support
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Improve our website, products, and services
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Personalize your experience on our Site
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Detect and prevent fraud or security issues
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Comply with legal obligations
We may also use your information to send marketing communications as described below.
Marketing Communications & Subscriber Data
Marketing Communications
If you choose to subscribe to receive marketing communications from DeFlare LLC, we may contact you via email, SMS (text message), and other digital communication channels regarding promotions, new products, restocks, special offers, and company updates.
By providing your email address or mobile phone number and opting in, you consent to receive marketing communications from us. Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply for SMS communications. Message frequency may vary.
You may opt out of marketing emails by clicking the “unsubscribe” link in any marketing email. You may opt out of SMS marketing at any time by replying STOP to any message. Even if you opt out of marketing communications, you may still receive transactional messages related to your orders or account.
Subscriber Information We Collect
When you subscribe to marketing communications, we may collect and store:
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Name
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Email address
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Mobile phone number
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Consent records (including date, time, IP address, and method of opt-in)
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Purchase history
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Website browsing activity and viewing history
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Device, cookie, and usage data
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Engagement data (such as email opens, link clicks, delivery confirmations, and message interactions)
We may combine this information with other data we collect to personalize marketing content, improve customer experience, and analyze campaign performance.
How We Store and Protect Subscriber Data
Subscriber information is stored within our e-commerce platform, email marketing systems, SMS marketing platforms, and related service providers that assist us in operating our business.
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel and trusted service providers who require access to perform services on our behalf.
Information Sharing
We may share your personal information, including marketing subscriber data, with third-party service providers who help us operate our business. These may include:
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Payment processors
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Shipping carriers
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Marketing and email service providers
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SMS delivery platforms
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Analytics providers
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Customer support platforms
These service providers are contractually obligated to use your information solely to provide services to us and not for their own independent marketing purposes.
We do not sell or rent your personal information, including email addresses or mobile phone numbers, to third parties for their own marketing purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties except for service providers assisting us in delivering our communications.
We may also disclose personal information:
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In response to legal requests
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To comply with applicable laws or regulations
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To protect our rights, property, or safety
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In connection with a business transfer, merger, or acquisition
Data Retention
We retain personal information, including marketing subscriber data, for as long as necessary to:
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Provide services
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Fulfill transactions
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Maintain marketing subscriptions
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Comply with legal obligations
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Resolve disputes
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Enforce agreements
You may request deletion of your personal information by contacting us using the information provided below.
Data Security
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or modification. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices
You can update your account information and communication preferences by logging into your account on our Site.
You may opt out of marketing emails by clicking the unsubscribe link included in those emails. You may opt out of SMS marketing by replying STOP to any marketing message.
Please note that you may still receive transactional communications related to purchases or account activity even if you opt out of marketing communications.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable laws. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: